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INDEPENDENT CONTRACTOR & SERVICE PROVIDER AGREEMENT
Last updated: October 8, 2026
Between EDZ Solutions (d/b/a SelfTow) — "The Company" and the undersigned Service Provider — "The Provider"
The Provider explicitly acknowledges and agrees that the Company is a technology platform and dispatch broker only. The Company does not own, lease, operate, or maintain tow trucks, commercial motor vehicles, or vehicle storage lots. The Company does not perform towing or roadside services.
The relationship between the parties is solely that of independent contracting businesses. Nothing in this Agreement shall be construed to create an employer-employee relationship, a partnership, a joint venture, or a principal-agent relationship between the Company and the Provider (or any of the Provider's drivers, employees, or subcontractors).
The Provider retains absolute discretion to accept or reject any dispatch or service request forwarded by the Company.
The Provider shall have sole control over the manner, means, routing, and methods used to perform any accepted towing or roadside services. The Company shall not supervise, direct, or control the Provider's personnel or equipment.
The Company's platform is limited to towing and roadside services requested by a vehicle's owner or a person authorized by the owner ("consent services"). Jobs dispatched through the platform shall not be used for, and the Provider shall not perform through the platform, any non-consent towing, including private-property or parking-enforcement tows, impounds, repossessions, or law-enforcement or rotation tows. Any such work the Provider performs outside the platform is solely the Provider's business and is not governed by this Agreement.
The Provider represents, warrants, and covenants to the Company that at all times during the term of this Agreement:
The Provider holds, maintains, and is in good standing with all necessary federal, state, county, and municipal licenses, permits, operating authorities (including USDOT numbers and state motor carrier permits), and registrations required to legally perform consensual towing services in their areas of operation.
All tow trucks, flatbeds, tools, and equipment utilized by the Provider are safe, properly maintained, and compliant with all applicable state and federal Department of Transportation safety regulations.
All individuals dispatched by the Provider to perform services possess valid commercial driver's licenses (where applicable), have clean driving records, have undergone appropriate background screening, and are fully trained and qualified to handle automotive towing and recovery.
Before towing, transporting, or servicing a vehicle, the Provider shall take the steps required by applicable law, and any steps the Provider reasonably considers necessary, to confirm that the person requesting service is the vehicle's owner or is authorized to request it, and may decline a job if that authority cannot be confirmed. The Company does not verify vehicle ownership, and the Provider is solely responsible for any claim arising from moving or servicing a vehicle without proper authorization.
The Provider shall accept heavy duty or semi jobs only if it has the equipment, permits, and qualified operators for the weight, length, width, and configuration involved, including any oversize or overweight permits and escorts required by law. Weight, length, width, trailer, and load details are the customer's estimates; the Provider is responsible for checking the vehicle and load before hooking up, and Section 6.4 applies if they materially differ. Where needed to tow safely, the Provider may disconnect or remove the vehicle's driveline (driveshaft). The Provider is not responsible for re-installing the driveline after the tow, and customers are told this before they book. The Provider shall leave any removed driveline parts with the vehicle unless the customer directs otherwise.
The Provider assumes full, exclusive, and absolute liability for the execution, performance, and completion of all towing and roadside services accepted through the Company's platform.
The Company provides its platform and dispatch services on an "as-is" and "as-available" basis. The Company makes no representations or warranties regarding the condition, conduct, safety, or identity of any consumers dispatched to the Provider.
In no event shall the Company (EDZ Solutions), its officers, directors, employees, or agents be liable to the Provider, the consumer, or any third party for any direct, indirect, incidental, special, punitive, or consequential damages arising out of, or resulting from, the physical acts, omissions, errors, delays, or misconduct of the Provider during the execution of a tow.
To the fullest extent permitted by applicable law, the Provider agrees to defend, indemnify, and hold harmless the Company (EDZ Solutions), its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, lawsuits, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of, connected with, or resulting from:
(a) Any bodily injury, personal injury, death, or tangible property damage (including damage to the customer's vehicle or its contents) caused by the acts, omissions, negligence, or willful misconduct of the Provider or its employees, drivers, or subcontractors.
(b) Any breach of a representation, warranty, or covenant made by the Provider in this Agreement.
(c) Any violation of federal, state, or local laws, ordinances, or regulations by the Provider.
The Company reserves the right, at its own option, to assume the exclusive defense and control of any matter subject to indemnification by the Provider, and the Provider shall fully cooperate with the Company in asserting any available defenses and shall reimburse the Company for all defense costs incurred.
The Provider shall, at its own sole expense, maintain in full force and effect during the entire term of this Agreement commercial insurance policies issued by insurers holding an A.M. Best rating of A- VII or better, containing coverage types and minimum limits as follows:
Minimum of $1,000,000 combined single limit for bodily injury and property damage, covering all owned, leased, hired, and non-owned vehicles used in performance of the services.
Minimum of $100,000 per occurrence, protecting customers' vehicles while in the care, custody, or control of the Provider.
Minimum of $100,000 per occurrence, covering physical damage to the customer's vehicle while being loaded, towed, or unloaded by the Provider.
Statutory limits as required by the state(s) of operation, including Employer's Liability.
The Provider shall cause its insurance broker to issue a Certificate of Insurance (COI) naming EDZ Solutions as an Additional Insured and Loss Payee (on cargo/on-hook policies). The Provider's policies shall be primary and non-contributory to any insurance maintained by the Company.
The Provider acknowledges and agrees that the Company acts strictly as a payment collector, technology platform, and Merchant of Record via its primary digital payment gateway (e.g., Stripe). The consumer pays the Company directly for the booking of the services, and the Company manages the processing of those funds.
The Provider sets its own rates in the Company's Partner Portal ("Rate Card"), including, as applicable, hook-up fees, per-mile rates by vehicle class, flat prices for roadside services, extra charges for specific vehicle conditions, and after-hours and holiday charges. The Provider is responsible for keeping its Rate Card and physical address accurate. A Provider without a saved Rate Card is quoted at the Company's standard rates shown in the Partner Portal. Heavy duty and semi towing are priced by weight and trailer configuration and are offered only once the Provider turns them on, either in the Rate Card or by selecting that equipment when applying, which turns them on at the Company's suggested rates; the Provider may change or turn them off at any time.
For each job sent to the Provider, the platform calculates the Provider's price from the Provider's Rate Card in effect when the job is sent, including drive-to-customer compensation of $3.33 per mile for driving beyond the first twenty-five (25) miles from the Provider's physical address. That price is locked for that job and is shown to the Provider before the Provider submits an arrival time. The Company adds its service fee on top of the Provider's price to set the price charged to the customer. For each job assigned to and completed by the Provider, the Company shall pay the Provider that job's price, unless a different amount is agreed in writing for that job. Payouts are processed after the Provider submits proof of completion (such as delivery photos) and the Company approves it, within the timeframe of the platform's payment schedule.
The Provider's price is all-in. The Provider shall not request or collect any additional payment, tip requirement, or fee from the customer at the scene. If the vehicle, its tow class, its condition, the location, or the destination materially differs from the job details, the Provider shall contact the Company before performing the service, and any price adjustment shall be made only through the Company.
Submitting an arrival time is an offer to perform the job at the locked price. A job becomes the Provider's only when the Company or the customer assigns it to the Provider through the platform. No compensation is owed for jobs that are not assigned to the Provider, including jobs the customer does not book. If a customer cancels after a job is assigned, the Company may, at its discretion, pay the Provider a cancellation fee out of any amount collected from the customer.
The Provider operates as an independent business entity and assumes sole responsibility for its own federal, state, and local taxes, assessments, and operating fees. The Company, or its payment processor on the Company's behalf, will issue the applicable IRS Form 1099 to the Provider for payouts that meet the federal reporting threshold, as required by law.
The Provider acknowledges that consumers may challenge credit card transactions through financial institutions via chargebacks, fraud claims, or payment reversals. In the event a consumer initiates a payment dispute or chargeback for services physically fulfilled by the Provider, the Company reserves the absolute right to:
(a) Immediately withhold the disputed amount from any of the Provider’s pending or future platform payouts; or
(b) Demand immediate direct reimbursement from the Provider for the disputed amount plus any associated merchant processing penalty fees, pending the final financial resolution of the banking dispute.
The Company shall have no obligation to absorb financial losses resulting from consumer payment disputes tied to the Provider's physical performance or execution of a tow.
This Agreement, and all claims, controversies, or causes of action arising out of or relating to it, shall be governed by, construed, and enforced in accordance with the laws of the State of Wyoming, without giving effect to its conflict of laws principles.
Any dispute, controversy, or claim arising out of or relating to this Agreement, including the formation, validity, interpretation, performance, breach, or termination thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The specific arbitrator shall be selected by mutual agreement or via AAA rules, and the language of the arbitration shall be English.
The primary seat and place of arbitration shall be Cheyenne, Wyoming. Notwithstanding the foregoing, if the applicable state law of the jurisdiction where the services were physically performed strictly and non-waivably mandates a local venue for dispute resolution concerning local independent contractors (including, but not limited to, the states of California or Nevada), the arbitration shall instead take place in the capital city of the state where the physical towing services were executed.
THE PARTIES AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE LIMITED SOLELY TO THE INDIVIDUAL DISPUTE BETWEEN THE COMPANY AND THE PROVIDER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
(a) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER;
(b) BOTH PARTIES EXPLICITLY WAIVE ANY RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED, LITIGATED, OR RESOLVED AS A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ON A REPRESENTATIVE BASIS; AND
(c) THE ARBITRATOR SHALL NOT CONSOLIDATE MORE THAN ONE PERSON'S OR ENTITY'S CLAIMS, AND SHALL NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
This Agreement shall continue until terminated by either party upon written notice or upon the Provider being deactivated or removed from the Company's digital network.
This Agreement constitutes the entire understanding between the parties regarding the subject matter hereof and supersedes all prior agreements, oral or written.
The parties agree that electronic acceptance, clicking "Accept" or "I Agree" within the platform onboarding interface, or executing this document digitally shall have the same legal force and effect as a physical handwritten signature.
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